Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information in compliance with Personal Data Protection Law 'Personal data' means any information that identifies you directly or that could identify you when combined with other information. Please read this policy carefully before using our website, as your continued use indicates acceptance of these practices

1. Data Collected:

1.1. Personal data that we may collect includes:

      1.1.1. Full name.

      1.1.2. Email address.

      1.1.3. Mobile number.

      1.1.4. Mailing address.

1.2. Methods of data collection:

      1.2.1. Directly, when you sign up, placing an order, or contacting us.

      1.2.2. Automatically through cookies, web beacons, and similar technologies that collect browser information, IP addresses, and usage patterns

2. Purpose of Data Collection:

2.1. We use personal data for the following purposes:

      2.1.1. Completing signing up and purchase processes.

      2.1.2. Enhancing user experience and personalizing content.

      2.1.3. Responding to inquiries and complaints.

      2.1.4. Sending updates, notifications, and marketing offers (when consented to).

     2.1.5. Analyzing data to improve service quality.

3. Information Protection:

3.1. We are committed to protecting your personal data through:

      3.1.1. Storing data on secure servers located in Saudi Arabia

      3.1.2. Using encryption technologies and network security measures.

      3.1.3 Restricting access to data to authorized personnel only.

3.2. We also use SSL technology to secure sensitive information, and payment data is not stored on our servers.

4. Cookies

4.1. We use cookies to enhance website performance, including:

      4.1.1. Remembering shopping cart items.

      4.1.2. Saving user preferences.

      4.1.3. Analyzing user behavior to improve services.

4.2. You can control cookies through browser settings but disabling them may affect some website features.

5. Data Sharing:

5.1. We do not sell or exchange personal data with third parties, except in the following cases:

      5.1.1. Website operation partners or authorized service providers (ensuring data confidentiality).

      5.1.2. When legally required to disclose data.

5.2. Non-personal data may be shared for statistical or marketing purposes.

6. User Data Rights:

6.1. Users have the following rights:

      6.1.1. The right to know how their data is collected and used.

      6.1.2. The right to access their personal data.

     6.1.3. The right to modify their data.

     6.1.4. The right to request data deletion unless legally required otherwise.

     6.1.5. The right to withdraw consent for data processing.

6.2. Users can exercise these rights by contacting us through the channels listed below. We will respond within seven (7) business days at no cost.

7. Legal Basis for Data Collection and Processing:

Data processing is based on: (a) your consent; (b) contract performance; (c) legitimate business interests; (d) legal compliance requirements. You may withdraw consent where applicable, but this won't affect processing based on other legal grounds.

8. Data Retention and Deletion:

We commit to retaining personal data for no more than three (3) years from the date of collection unless legal or contractual requirements specify otherwise. After this period, data is securely destroyed to prevent recovery or reuse.

9. Handling Data Breaches:

In the event of a personal data breach, users will be notified within seven (7) business days via email and the website.

10. External Links:

The website may contain links to external websites for which we are not responsible. Please review the privacy policies of those websites before using them.

11. Personal Data Protection Officer:

The store’s management is responsible for protecting personal data and handling any complaints or requests related to it. You can contact us at:

Email: [email protected]

Phone: 966566021163

12. Complaints and Inquiries:

If you have any complaints or inquiries regarding this Privacy Policy or handling your personal data, please contact us at: ......@.....

13. Policy Changes:

We may update this Privacy Policy periodically. Users will be notified of any changes, and continuing use of the website constitutes acceptance of the updated policy.

14. Governing Language:

The Arabic version of this policy is the official language for its interpretation. In case of any conflict between the Arabic version and any translations, the Arabic version shall prevail.